Susan

Hawkins

Susan Hawkins is the President and CEO of Payments Canada, leading the organization's next phase of development to meet the evolving payment needs of Canadians. Under her leadership, Payments Canada is focused on modern payment technology solutions that are safer, smarter and more accessible for Canada. Susan brings more than 25 years of digital and payment innovation, product development and business leadership experience.

Prior to Susan’s appointment as President and CEO in August, 2024, she was the Global Head of Enterprise Payments and Executive Vice President of US Payments at TD Bank Group, where she led the modernization and governance of payment infrastructure and payment products working with teams in the US and Canada. In her role, Susan also played a pivotal role in building and commercializing a real-time payments solution. Throughout her career, Susan also held executive roles with Fidelity Global Information Services and Metavante Payment Solutions.